Shop Terms & Conditions
Terms & Conditions
1. Shipping Policy
Processing Time:
2. Returns and Refunds Policy
Processing Time:
- All orders are processed within three business days.
- Orders are not shipped or delivered on weekends or holidays.
- We offer the following shipping options: digital delivery.
- If we experience a high volume of orders, shipments may be delayed. We will notify customers if there are significant delays.
2. Returns and Refunds Policy
Non-Refundable Items:
Information Collection:
Site Use:
5. Customer Service Policy
Support:
- The purchases of digital products are final.
Information Collection:
- We collect personal information such as your name, address, email, and payment method when you make a purchase.
- We use this information to process your orders and keep you informed about their status.
- We employ advanced security measures to protect your personal data.
- We do not share your personal information with third parties, except when necessary to process your order (e.g., with shipping providers).
Site Use:
- By accessing our site, you agree to comply with our terms and conditions and all applicable laws and regulations.
- We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the site.
- Prices and product availability are subject to change without notice.
- We reserve the right to limit quantities purchased per person, per household, or per order.
5. Customer Service Policy
Support:
- Our customer service team is available to assist you during 9:00 am to 6:00pm (AST).
- You can contact us via info@esgist.net.
- We strive to resolve any issues you may have quickly and efficiently.